Team Pepper Logo

Privacy Policy

Team Pepper Ltd. Privacy Policy 

Last updated: August 29, 2021

Team Pepper Ltd, a UK Certified Social Enterprise (“Team Pepper,” “We,” or “Us”) is an action-oriented membership organization fighting for women, equality and people from underrepresented groups.

This Privacy Policy (the “Policy”) describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use information about you and Your Personal Data (defined below) to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Policy.

Changes to This Policy

We may update this Policy from time to time. If We do, We’ll let You know about any material changes, either by notifying You on the Site or by sending You an email. If You keep accessing the Team Pepper Sites or Services after a change, that means You accept this Policy.

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personal Data may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Address, State, Province, ZIP/Postal code, City

How This Policy Applies

This Policy describes the information We collect from You, how We use that information and our legal basis for doing so. It also covers whether and how that information may be shared and Your rights and choices regarding the information You provide to Us.  

By using the Services offered by Team Pepper, You’re acknowledging You have agreed to our Terms and Conditions and that You have read and understood this Privacy Policy. Capitalized terms in this Privacy Policy shall have the meaning ascribed to them in our Terms and Conditions. 

What We Collect and Receive

In order for You to become a member of Team Pepper or use our Services, We need to collect and process certain information. Depending on Your use of the Services, that may include:

  • Information You provide by completing forms on Team Pepper — Your name, email and postal addresses, telephone number, country of residence, login, and password details. We may ask for this information if You register as member, subscribe to our newsletters, upload or submit content through Team Pepper, or if You contact Us;
  • We may provide paid products and/or services within the Service, including the ability to become a Founder Member and/or pay Membership Fees. In that case, We may use third-party services for payment processing (e.g. payment processors). We will not store or collect Your payment card details. That information is provided directly to Our third-party payment processors whose use of Your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information. We use Stripe. Their Privacy Policy can be viewed at https://stripe.com/Us/privacy
  • Information about Your activity on and interaction with Team Pepper, including use of our mobile Site (such as Your IP address, the type of device or browser You use, and Your actions on the Site);
  • Information about the ways people visit and interact with our Site, in the form of traffic analytics. We use Plausible to gain insight about our visitors in general. It doesn’t track individual users per se and does not store any personal identifiable information. Go to their documentation to find out what Plausible Analytics collects (and more importantly what they don’t).
  • We do use remarketing services to advertise to You after You accessed or visited our Service. These third-party vendors collect, store, use, process and transfer information about Your activity on Our Service in accordance with their Privacy Policies and to enable Us to:
    • Show advertisements for our products and/or services to You on third-party websites or apps
    • Measure and analyze the performance of Our advertising campaigns
    • Some of these third-party vendors may use non-cookie technologies that may not be impacted by browser settings that block cookies. Your browser may not permit You to block such technologies. You can use the following third-party tools to decline the collection and use of information for the purpose of serving You interest-based advertising:
    • You may opt-out of all personalized advertising by enabling privacy features on Your mobile device such as Limit Ad Tracking (iOS) and Opt Out of Ads Personalization (Android). See Your mobile device Help system for more information.
    • We may share information, such as hashed email addresses (if available) or other online identifiers collected on Our Service with these third-party vendors. This allows Our third-party vendors to recognize and deliver You ads across devices and browsers. To read more about the technologies used by these third-party vendors and their cross-device capabilities please refer to the Privacy Policy of each vendor listed below.
  • In addition to Plausible, the third-party vendors We use are:
    • Twitter
      • Twitter remarketing service is provided by Twitter Inc.
      • You can opt-out from Twitter’s interest-based ads by following their instructions: https://support.twitter.com/articles/20170405
      • You can learn more about the privacy practices and policies of Twitter by visiting their Privacy Policy page: https://twitter.com/privacy
    • Facebook/Instagram
      • Facebook (including Instagram) remarketing service is provided by Facebook Inc.
      • You can learn more about interest-based advertising from Facebook by visiting this page: https://www.facebook.com/help/516147308587266
      • To opt-out from Facebook’s interest-based ads, follow these instructions from Facebook: https://www.facebook.com/help/568137493302217
      • Facebook adheres to the Self-Regulatory Principles for Online Behavioral Advertising established by the Digital Advertising Alliance. You can also opt-out from Facebook and other participating companies through the Digital Advertising Alliance in the USA http://www.aboutads.info/choices/, the Digital Advertising Alliance of Canada in Canada http://Youradchoices.ca/ or the European Interactive Digital Advertising Alliance in Europe http://www.Youronlinechoices.eu/, or opt-out using Your mobile device settings.
      • For more information on the privacy practices of Facebook, please visit Facebook’s Data Policy: https://www.facebook.com/privacy/explanation
    • Pinterest
      • Pinterest remarketing service is provided by Pinterest Inc.
      • You can opt-out from Pinterest’s interest-based ads by enabling the “Do Not Track” functionality of Your web browser or by following Pinterest instructions: http://help.pinterest.com/en/articles/personalization-and-data
      • You can learn more about the privacy practices and policies of Pinterest by visiting their Privacy Policy page: https://about.pinterest.com/en/privacy-policy
  • Communications You send to Us (for example, when You ask for support, send Us questions or comments, or report a problem);
  • Information that You submit on or to Team Pepper the form of comments, contributions to discussions, or messages to other users; and
  • Demographic information—such as Your age, gender identity, sexual orientation, race, and ethnicity—that You have the option to provide to Us after giving Your consent to the processing of those personal data in order to help Team Pepper equitably support all creators and represent a diverse population in our research. This category includes data that may qualify as protected classifications under applicable laws.
  • You may decline to provide Us with Your information. However, this may limit Your ability to become a member or use our Service. If You have concerns, please contact Us at talktous@team-pepper.com and We’ll figure out a way for You to become a member without sharing information You don’t want to share. 

How We use This Information

We use the information We collect for the following purposes:

  • To enable us to provide a membership-based Service across the UK and US; 
  • To administer membership records; 
  • To promote the interests of Team Pepper; 
  • To manage Our employees;
  • To maintain our Own accounts and records;
  • To inform You of news, events, activities and services running at Team Pepper;
  • To provide you with the Team Pepper newsletter, and access to our events;
  • To keep you informed about news in Team Pepper and events, activities and services that will be occurring and in which you may be interested;
  • To track and analyze use of the Services so that We can improve how Team Pepper is performing and provide users with the best experience possible.
  • We may share Your information identified in the above categories with the following categories of third parties:
    • Service Providers
    • Payment processors
    • Our business partners
    • Third party vendors to whom You or Your agents authorize Us to disclose Your personal information in connection with products or services We provide to You.
  • We do not sell Your information.  

How Information Is Shared

  • Information that is shared publicly:
    • When You become a member, Your name may be listed on the Founder Member wall on our Site. If You do not wish to have Your name on the Founder Member wall, we will not include it.  Please contact us at talktous@team-pepper.com to request We remove it and We’ll quickly comply.  
  • Information that is not shared publicly:
    • The following data will not be publicly displayed or revealed to other users:
      • Any payment information You provide, including information about Your Membership Fees;
      • Your password details (if applicable);
      • Your phone number;
      • Your date of birth and other identity verification documentation;
      • Private profile information, in accordance with Your preferences; and
      • Communications You send to Us (for example, when You ask for support, send Us questions or comments, or report a problem);
  • Information that is shared to protect Team Pepper and comply with the law:
    • We reserve the right to disclose personal information when We believe that doing so is reasonably necessary to comply with the law or law enforcement, to prevent fraud or abuse, or to protect Team Pepper’s legal rights, property, or the safety of Team Pepper, its employees, users, or others.

Links to other websites and services

  • Our Site may include links to other websites or services whose privacy practices may differ from Team Pepper’s. When You use a link to an external site or service, the privacy policy and data processing disclosures for that site or service governs.

Retention

  • We will retain Your information as long as Your membership is active, as necessary to provide You with the Services or as otherwise set forth in this Policy. We will also retain and use this information as necessary for the purposes set out in this Policy and to the extent necessary to comply with our legal obligations, resolve disputes, enforce our agreements and protect Team Pepper’s legal rights.
  • We also collect and maintain aggregated, anonymized or pseudonymized information which We may retain indefinitely to protect the safety and security of our Site, improve our Services or comply with legal obligations.

Data Transfers

Team Pepper is a UK-based company, but some of its founders are in the US. Your information will be collected and processed in both the US and UK. Each County has its own laws governing data protection and government access to information. If You choose to use the Services, You need to agree to our Terms and Conditions, which set out the contract between Team Pepper and its users.

Your Rights

Users residing in certain countries are afforded certain rights regarding their personal information. Except where an exception or exemption applies, these rights include the ability to access, correct, and request deletion of Your personal information. While these rights are not applicable globally, We care deeply about Your privacy and Your right to request the deletion of Your personal information. Please contact Us at any time at talktous@team-pepper.com to request that We take action with respect to Your data. 

Email 

We love communicating with our members, but only if they want to hear from Us. We may send You email regarding our mission, member benefits, information of general interest to our members and more. You can opt out of these emails at any time via the link in the email We send You. We will also send You email relating to Your transactions on Team Pepper and service-related announcements when it’s necessary to do so.

GDPR Privacy

Legal Basis for Processing Personal Data under GDPR

  • We may process Personal Data under the following conditions:
    • Consent: You have given Your consent for processing Personal Data for one or more specific purposes.
    • Performance of a contract: Provision of Personal Data is necessary for the performance of an agreement with You and/or for any pre-contractual obligations thereof.
    • Legal obligations: Processing Personal Data is necessary for compliance with a legal obligation to which We are subject.
    • Vital interests: Processing Personal Data is necessary in order to protect Your vital interests or of another natural person.
    • Public interests: Processing Personal Data is related to a task that is carried out in the public interest or in the exercise of official authority vested in Team Pepper.
    • Legitimate interests: Processing Personal Data is necessary for the purposes of the legitimate interests pursued by Team Pepper.
    • In any case, We will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.
  • Your Rights under the GDPR
    • We undertake to respect the confidentiality of Your Personal Data and to guarantee You can exercise Your rights. You have the right under this Privacy Policy, and by law if You are within the EU, to:
      • Request access to Your Personal Data. The right to access, update or delete the information We have on You. Whenever made possible, You can access, update or request deletion of Your Personal Data directly within Your account settings section. If You are unable to perform these actions Yourself, please contact Us to assist You. This also enables You to receive a copy of the Personal Data We hold about You.
      • Request correction of the Personal Data that We hold about You. You have the right to have any incomplete or inaccurate information We hold about You corrected.
      • Object to processing of Your Personal Data. This right exists where We are relying on a legitimate interest as the legal basis for Our processing and there is something about Your particular situation, which makes You want to object to our processing of Your Personal Data on this ground. You also have the right to object where We are processing Your Personal Data for direct marketing purposes.
      • Request erasure of Your Personal Data. You have the right to ask Us to delete or remove Personal Data when there is no good reason for Us to continue processing it.
      • Request the transfer of Your Personal Data. We will provide to You, or to a third-party You have chosen, Your Personal Data in a structured, commonly used, machine-readable format. Please note that this right only applies to automated information which You initially provided consent for Us to use or where We used the information to perform a contract with You.
      • Withdraw Your consent. You have the right to withdraw Your consent on using Your Personal Data. If You withdraw Your consent, We may not be able to provide You with access to certain specific functionalities of the Service.
    • Exercising of Your GDPR Data Protection Rights
      • You may exercise Your rights of access, rectification, cancellation and opposition by contacting Us. Please note that We may ask You to verify Your identity before responding to such requests. If You make a request, We will try our best to respond to You as soon as possible.
      • You have the right to complain to a Data Protection Authority about Our collection and use of Your Personal Data. For more information, if You are in the European Economic Area (EEA), please contact Your local data protection authority in the EEA.
      • Subject to applicable law, if You are a citizen or resident of the UK, You also have the right to (i) object to Team Pepper’s use of Your personal information and (ii) lodge a complaint with Your local data protection authority or the United Kingdom Information Commissioner’s Office

United Kingdom Information Commissioner’s Office

Wycliffe House, Water Lane, Wilmslow, Cheshire

SK9 5AF, United Kingdom

Telephone: +0303 123 1113

Fax: 01625 524510

web: https://ico.org.uk/global/contact-Us/

Children

People under 16 (or the legal age in Your jurisdiction) are not permitted to use Team Pepper on their own. Team Pepper does not knowingly collect any personal information from children under the age of 16 and children under 16 are not permitted to register for an account or use our Services.

If You believe that a child has provided Us with personal information, please contact Us at talkto Us@team-pepper.com. If We become aware that a child under age 16 has provided Us with personally identifiable information, We’ll delete it.

Questions? Contact Us!

We want to do right by everyone. We believe that everyone deserves to be heard and treated fairly. If You don’t like something We’re doing, or have questions about this Privacy Policy or anything in it, email Us at talktous@team-pepper.com.